Privacy policy

In this privacy policy, we explain how we collect, process and use personal data in the context of providing our website. Personal data is specific information about your personal identity. We process and use personal data that we collect about you, exclusively within the framework of the applicable legal provisions.

We undertake to comply with the statutory provisions on data protection and always endeavour to observe the principles of data avoidance and data minimization.

  1. Name and address of the data controller and the data protection officer

The responsible party for the operation of this website is Linde Material Handling GmbH.

You can contact our data protection officer with questions about data protection at: KION GROUP AG, Data Protection Department, Thea-Rasche-Straße 8, 60549 Frankfurt am Main, e-mail: dataprotection@kiongroup.com.

  1. Definitions of terms

We have designed our privacy policy in accordance with the principles of clarity and transparency. However, if there are any ambiguities regarding the use of various terms, the relevant definitions can be found here [https://dsgvo-gesetz.de/art-4-dsgvo/].

  1. Legal basis for the processing of personal data

We only process your personal data, such as your last name and first name, your e-mail address and IP address, etc., if there is a legal basis for doing so. According to the General Data Protection Regulation, the following regulations, in particular, come into consideration:

  • Section 6 para. 1 p. 1 lit. a GDPR: The data subject has given their consent to the processing of personal data relating to them for one or more specific purposes.
  • Section 6 (1) p. 1 lit. b GDPR: Processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the data subject's request.
  • Section 6 para. 1 sentence 1 lit. c GDPR: Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Section 6 para. 1 p. 1 lit. d GDPR: Processing is necessary to protect the vital interests of the data subject or another natural person
  • Section 6 (1) p. 1 lit. e GDPR: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
  • Section 6 (1) p. 1 lit. f GDPR: Processing is necessary for the purposes of the legitimate interests of the controller or a third party, except where such interests are superseded by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child

However, we will always state the legal basis on which the processing of your personal is based in the respective sections of this privacy policy.

  1. Disclosure of personal data

The transfer of personal data is also processing within the sense of section 3. However, we would like to inform you separately about the transfer of data to third parties. The protection of your personal data is highly important to us. For this reason, we are particularly careful when it comes to passing on your data to third parties.

Therefore, we only pass on data to third parties if there is a legal basis for the processing. For example, we share personal data with persons or companies that act as processors on our behalf us in accordance with Section 28 GDPR. A processor is anyone who processes personal data on our behalf. This refers to, in particular, in a relationship of instruction and control with us

In accordance with the requirements of the GDPR, we conclude a contract with each of our processors to oblige them to comply with data protection regulations and, thus, provide comprehensive protection for your data.

  1. Storage period and deletion

Your personal data will be deleted by us if it is no longer necessary for the purposes for which it was collected or otherwise processed, the processing is not necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

  1. Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the provider's servers. This data may include IP addresses, contact requests, metadata and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hosting service provider is used for the purpose of fulfilling contracts with our potential and existing customers (Section 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Section 6 para. 1 lit. f GDPR).

Our hosting service provider will only process your data to the extent necessary to fulfil its service obligations and follow our instructions regarding this data.

We use the following hosting service providers:

  1. ALL-INKL.COM - Neue Medien Münnich
    Hauptstraße 68
    02742 Friedersdorf
    Germany

  2. Hetzner Online GmbH
    Industriestr. 25
    91710 Gunzenhausen
    Germany
  1. SSL encryption

This website uses SSL encryption for security purposes and to protect the transmission of confidential content such as requests that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

  1. Cookies

We use cookies on our website. Cookies are small data packets that your browser automatically creates and that are stored on your terminal device when you visit our website. These cookies are used to store information in connection with the respective terminal device used.

When cookies are used, a distinction is made between technically necessary cookies and "other" cookies. Technically necessary cookies are those that are absolutely necessary in order to provide an information society service that you have expressly requested.

  1. Session cookies

In order to make the use of our website more convenient for you, we use session cookies (e.g. language and font selection, shopping cart, etc.). These session cookies fall under the category of technically necessary cookies and are automatically deleted after you leave our site. The legal basis for the cookies is derived from Section 6 para. 1 p. 1 lit. f) GDPR, our legitimate interest in the error-free operation of the website and the interest in providing you with our services in an optimized manner.

  1. Other cookies

Other cookies include cookies for statistical and analysis purposes.

We use these cookies either due to legitimate interest in accordance with Section 6 para. 1 p. 1 lit. f GDPR to improve and optimize our offers or for you based on your consent in accordance with Section 6 para. 1 p. 1 lit. a) GDPR.

In the case of the use of cookies due to legitimate interest, you may object to their further use in the future at any time.

You may revoke your consent to the use of cookies at any time.

We hereby inform you that the revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent up until the revocation.

For this purpose, you can deactivate the use of cookies in your browser settings (whereby this may also restrict the functionality of the online offer) or set an opt-out for the corresponding service in individual cases.

You may also declare your objection to the use of cookies for marketing purposes via the EU site http://www.youronlinechoices.com/ or generally at http://optout.aboutads.info.

We will inform you of the legal basis on which this data is processed for the respective services within the data protection declaration.

  1. Collection and storage of personal data as well as their type and purpose of use 
  1. When visiting the website

When you visit our website, information is automatically sent to our website server by the browser used on your terminal device. This information is stored temporarily in a log file. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the accessed file
  • Website from which the access was made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The aforementioned data is processed by us for the following purposes:

  • Ensuring that the connection to the website is established without problems
  • Ensuring that our website can be used conveniently
  • Evaluating system security and stability
  • Error analysis
  • Other administrative purposes

Data that can be traced back to you personally, such as the IP address, will be deleted after 7 days at the latest. If we store the data beyond this period, this data is pseudonymized so that it is no longer possible to link it to you.

The legal basis for the data processing is Section 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest is derived from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your personal identity.

  1. Registration, member area

During registration on the website, the username, the e-mail address, a password and the affiliation to roles/groups are processed in accordance with Section 6 para. 1 p. 1 lit. b GDPR. This information is used to provide the various content, if any, that is available on our website.

If you voluntarily provide additional information, this will only be processed on the basis of your consent pursuant to Section 6 (1) sentence 1 lit. a GDPR. We use this voluntary information to offer to constantly improve customer-friendly service.

  1. com voting

We use the TEDME tool from aisys media GmbH (Ludwigstr. 8a, 97070 Würzburg, Germany) for our voting on our website. If you participate in a voting process, only the personal data you voluntarily provide will be processed by us, e.g. if you ask your own questions or provide answers that contain personal data. You can find more information about the tool at https://tedme.com/data_privacy.

  1. WOWZA

To display the video stream in a responsive online player, we use Wowza from Wowza® Media Systems, LLC (523 Park Point Drive, Suite 300, Golden, Colorado 80401 USA). You can find more information about Wowza here: https://www.wowza.com/legal/privacy

  1. Analysis and tracking tools
  1. Own analysis and tracking tools

In order to record the number of viewers on our website, a request is sent to our server once a minute. To determine the number of unique viewers, we set a session cookie that is stored on your device and is automatically deleted after you close this page.

We do not store any personal or technical data in the course of the analysis.

Version dated: 27.08.2024